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Joanne's clear and defined process for achieving outstanding sales results in real estate has earned her a reputation for excellence and reliability. Joanne's 22-year journey in the local industry has naturally evolved by becoming Principal of her own company. In this leadership role, Joanne has continued her already successful approach which is based on sound principles, a strong work ethic and continuous communication. By working hard to obtain clients and even harder to maintain those important relationships, Joanne's success is built on the level of repeat and referral business she consistently receives. Born in New Zealand and educated in Melbourne, Joanne and her husband have enjoyed raising their family on the beautiful Coffs Coast. Her passion for the local area combined with her energy, real estate knowledge, proven track record and an array of prestigious accolades, means there is only one name to consider One Agency Coffs Harbour.
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Testimonials
Joanne and her team were so helpful and easy to deal with during the whole process of selling our property. Thankyou for all your help.
I am really happy that you have supported me a lot through out this period to find the right place. Thank you Joanne and the team.
What can I Say, as a first home buyer I have felt at ease thru the whole process thanks to Joanne and the wonderful staff at ONE Agency !!
Highly recommend One Agency Coffs Harbour. Helpful and friendly team.
I recently listed my parents property with One Agency Coffs Harbour. Joanne and Megan proved themselves as compassionate, supportive and professional agents in every aspect. They sold the property in five weeks and notified me within the hour after the open house inspections. excellent marketing, communication and persistence contributed to the sale. I would highly recommend Joanne to market your home and will have no hesitation in using them for the sale of my home in the future. Than you so much for making my experience with you an enjoyable and positive ONE. You excel above and beyond!
Purchasing from One Agency has been effortless. Every query we had, every call to them was answered quickly and efficiently and with great kindness.
The whole team at One Agency Coffs Harbour have been fantastic to work with, professional, prompt, patient and friendly. Cheers!
The team at One Agency are an absolute dream to do business with.
Very friendly, honest and open. Nothing was too much trouble.
One Agency has provided amazing service from the start to finish they were professional and went beyond to meet my needs.
Thank you for providing a very smooth sale of our property. Though we no longer live nearby you kept us up to date and were always available for any questions. A special thanks to Joanne for the sale and Fiona for handling the property while rented.
My husband and I had a wonderful experience selling our home with Joanne and her team. we found Joanne to be warm, friendly and professional, with great advice and a manageable time frame. She was always willing to spend time talking both face to face and on the phone. We thoroughly recommend The ONE Agency Team.
Joanne & Megan have been the most delightful friendly girls I have had the pleasure of working with. I would thoroughly recommend their honesty & reliability to any future prospective clients.
The agent was very efficient selling the property.
Joanne and her team provided first class service from day ONE!!! We were updated at every step of the process and given some great advice on the presentation of the property. Joanne and her team are NUMBER ONE!!!
One Agency have been amazing during our process of buying the house. Living so far away they made it easy and excellent at communicating everything.
Joanne Vines is an excellent agent. She is friendly, positive, professional and her advice was spot-on. Joanne and her team kept me up to date on everything that was happening and the best of all, my property sold after the first open house.
Joanne and her team have been most helpful in all aspects. The property was beautifully presented. Thank You Joanne and The One Team for a great result.
Joanne & Megan were fantastic. Nothing was too much trouble and the responded immediately. We were very satisfied with the service.
Joanne and her experienced team at One Agency went the extra mile to sell our property. Their patience and caring attitude was much appreciated every step of the way. I would highly recommend selling or purchasing through One Agency. The epitome of professionalism. THANK YOU!!!
I have previously bought and sold 3 different homes with 5 different real estate agents in different towns in NSW. My latest experience was buying a property with Joanne and Meg at OneAgency Coffs Harbour. This was far and away the best experience I have ever had with a real estate agent and I cannot recommend them highly enough-they are exceptional! From my first enquiry and inspection, they were professional, friendly and very responsive to my needs. Returning visits to the property were never a problem. Exchange of contracts and settlement happened at exactly the pace I needed them to, even over the Christmas period. I have no hesitation in recommending One Agency Coffs Harbour if you are buying or selling your property.
At the first meeting with Joanne & Megan I felt at ease and knew I could trust them with marketing my property while I was away on holidays. The result was a quick and successful sale. At all times the team provided excellent information and communication. I strongly recommend One Agency Coffs Harbour.
Primarily, communication through Joanne & Megan. Friendly, direct and efficient in their approach leading to a quick sale. Which was greatly appreciated.
I and my family have brought and sold numerous properties with Joanne Vines as my agent, she and her team are awesome, have spoken with other agents none can compare.
We felt confident with Joanne and her team from day one. She kept us informed and updated every step of the way, and worked tirelessly to bring us the best results. thank you so much!!!
Couldn't ask for better serve, you all go above & beyond to help us customers. Bravo - GO GIRLS- very very professional.
Joanne and her team went above and beyond to provide an excellent level of service. They kept us updated at all times and nothing was too much for them!!!
Joanne was amazing throughout the whole process. We had a terrible experience with a local agent so we were a bit anxious. Joanne was awesome and kept us informed throughout the whole process.
Joanne & her team at ONE Agency were Amazing!!! They took all the stress out of selling my home of 25 years. Joanne was friendly, very organised and I knew I could trust her. I would highly recommend ONE Agency Coffs Harbour!!! Thankyou !!!
Joanne was lovely and patient with us as first home buyers. Joanne was a pleasure to deal with.
I could not ask for a better team to sell my property. Joanne and Megan WOW absolutely amazing all the way FIVE star service.
Thank you Joanne & team for being so approachable and up front with there appraisal and subsequent sale. Could not be happier with the outcome. Would recommend the whole team for the outstanding outcome.
Joanne and her team went above and beyond to provide an excellent level of service. They kept us updated at all times and nothing was too much trouble for them!
Joanne & Team at ONE Agency were very friendly and professional and did a great job in selling our house in a efficient manner.
Thank you Joanne for your great service, efficiency, trustworthy and honesty, loved dealing with you 10 out of 10. Thank you again.
Joanne Vines & her team provide excellent service, along with empathy and information, and as much assistance as possible. They are the best!!! Thank you Joanne and Megan!!
Very professional, efficient, punctual, clear communication, helpful and great to deal with!!!
I found the team at ONE Agency to be very courteous, considerate and helpful throughout the sale process. I would recommend ONE Agency to anybody that is looking to sell, buy or rent a property as the professionalism of the team and the ethical standards are tops.
Great Service, Professional with a wonderful sense of humour. Joanne is such a down to earth person who connects well with clients and has a brilliant team working with her.
Joanne has helped us to both sell and purchase. Both times she had our interest in mind first and then her business. First thing she said when we looked at our new house was "this is it'. And she was correct because Joanne took the time to find out who we were and what we liked. One Agency would definitely be our first choice.
Thank you to One Agency and especially to Joanne and her team for assisting and supporting us with kindness in our new ONE adventure!!!
I just wanted to express my thanks to you and the entire ONE Team for the fantastic service that was provided throughout the entire process of selling my home. The energy and enthusiasm that was showed at the initial interview, persisted throughout our interactions. I am grateful to have had you guide me through a totally challenging but successful sale. Joanne, you were upfront with everything, kept me informed of everything that was happening and best of all, you're knowledgeable, honest and a pleasure to work with.
Joanne was very helpful, very relaxed, easy to talk to. One Agency was very professional, from Joanne right down to back office people. Would recommend Joanne to other vendors.
Joanne and her entire team were all very professional and obliging at all times. Any questions were alwaysw answered quickly. Availability and reviews were always prompt. I would recommend One Agency Coffs Harbour without hesitation.
Quick and efficient service, Thank you.
Cordial Team - Friendly Environment - Professionalism at best!
I was very happy with the ONE Team. They were so friendly and nice and explain everything I didn't know or understand so I would definitely recommend to anyone. Thanks for everything.
Extremely friendly, professional and efficient service.
All the staff we dealt with were highly professional and accommodating and made the whole process smooth and efficient
We sold our house through One Agency Coffs Harbour and I couldn't recommend them more highly. They have extensive local knowledge of the housing market and have us professional advice on how to prepare and present our property for sale. They took great photos of the house and garden and their advertising material really highlighted the good features of our property. Finally and most importantly we completely trusted them.
One Agency Coffs Harbour were responsive, honest and generous with their time. They memorised my time to view the house and make decisions. Every member of the team worked to make it an excellent experience.
Throughout the whole sales process Joanne and Tyson were very approachable, easy to deal with and professional. Wouldn't hesitate to recommend them.
Professional and helpful, would not hesitate to recommend One Agency Coffs Harbour. Particular thanks to Shannon in the office.
All of the staff I dealt with at One Agency Coffs Harbour, Sharon, Tyson & Joanne were always very friendly, helpful and professional. Thank you all.
To Joanne and The One Agency Team, your etensive experience in the industry is evident. Exceeded all expectatopms amd ,amaged the sale of our property with integrity, professionalism and maturity. We thank you so much and appreciate everything you have done for us.
The team at One Agency Coffs Harbour were welcoming, professional and supportive throughout the sale of my home. Joanne was always available and I highly recommend her for marketing, local knowledge, honesty and the wealthy skills required for a successful sale.
We would like to thank Joanne and the team at One Agency Coffs Harbour for working so hard to achieve a good result in selling our property at Coffs Harbour. Joanne's assistance, knowledge and sense of humour made the experience less stressful for us.
'Joanne and the One Team were professional and were able to act fast and percise, achieving above asking price in an outstanding time frame'
Joanne was well organised, lovely and her experience really shows at every turn. We've sold three properties through One Agency, and been left happy each time. Thank you Joanne and the One Agency Team!
Particularly impressed with the speed and professionalism that was evident during the successful sale of our property in Sawtell. Joanne's extensive experience in the industry shines through as does the competence of the One Agency staff, ensuring a swift and smooth transaction. I highly recommend One Agency Coffs Harbour.
Sold our first property with Joanne over 12 months ago and found their professionalism, enthusiasm and courteous conduct meant that it wasn’t hard to choose an agent to sell another property. Thank you once again for your help selling this property. Best team ever.
Thank you to Joanne, Sharon and Shannon for being professional, friendly and helpful to me in the sale of our house.
When deciding to sell our beautiful family home, there was no question as to who to call. Joanne Vines and her team at One Agency sold us our first home here on the Coffs Coast 6 years ago and as usual they have excelled themselves again with our recent sale in March, 2022. The process was seamless with One Agency. The level of professionalism and commitment to the job was matched to the friendly, supportive and nurturing environment they provided for my family and I. Jo is approachable, reasonable and the level of expertise and knowledge she holds in the real estate game is top tier. She holds the ability to appear not only as professional and successful business woman but also a friend all at the same time. Any email, text or correspondence given to One Agency was answered...
Can't fault the service from Joanne. Professional at all times & exceeded my expectations. Thanks again Joanne.
Excellent results from a dedicated and motivated team. From the first meeting, we were confident that ONE Agency would achieve what Joanne outlines. Thank you for your confidence, sales excellence, and friendship during and exciting time to move and to a new lifestyle.
Great market evaluations also a very pleasant and easy experience with Joanne and the One Agency Team.
Great market evaluations also a very pleasant and easy experience with Joanne and the One Agency Team.
Joanne and her team were fabulous. Explained every step of the process and helped me with the paperwork. The sale was achieve at the first open house and at a great price. I have no qualms in recommending ONE Agency Coffs Harbour.
Joanne and her team were fabulous. Explained every step of the process and helped me with the paperwork. The sale was achieve at the first open house and at a great price. I have no qualms in recommending One Agency Coffs Harbour.
We are so happy and grateful for amazing service that Joanne and her team offered. Thank you so much.
Joanne approached her job with enthusiasm and respect. Her attention to detail was expectational and we are really happy with the result.
Was a wonderfully seamless process. Joanne & Ty were fantastic to work with. Thank you One Agency!
Joanne and Sharon were a pleasure to deal with. Being out first property purchase together Joanne was very helpful in the navigation of it all. Service was efficient and timely which was amazing.
Joanne's enthusiasm and confidence led us to choose One Agency to handle the sale of our home. Joanne and her staff went that extra mile to make our sale as stress free and seamless as possible. All at One Agency were professional, knowledgeable and caring, bringing our journey together to a successful outcome. Thank you, One Agency.
Joanne and the One Agency team delivered what they promised, and kept us informed of any developments, Joanne was helpful in providing references to real estates in Victoria for us. Much appreciated.
The sale was so quick it was like it didn't even happen! A pleasure to work with Joanne, Sharon & Zak & the behind the scenes staff. Very professional assistance regarding the presentation of the property. Also commend the communication from Joanne, just the right amount and communication from Sharon, always very quick. Overall we received exceptional service, many thanks ONE!
Joanne was amazing at every step during the purchase of our property. Friendly, genuine, excellent communication & service. We are very greatful to Joanne for making the process stress free! Thank you Joanne.
Thanks so much, you have made our purchase so easy. It's been incredibly stressful & difficult to find a property virtually from interstate We truly appreciate all the help.
Outstanding customer service, great communication at all times, team environment all on one page, listens to her client, client needs, good feedback, proactive to get the best result for us. I am a repeat client and I would not be if One Agency wasn't the best. Absolutely love their work, thanks Joanne.
OMG - Where do I start? The whole experience with Joanne and One Agency Coffs Harbour was an absolutely positive and lovely experience - professional, friendly, kind. Joanne and Sharon and the whole team go that extra mile for easing a potentially stressful time. Thank you so much for being like good friends, brief as it was!
Recently we engaged Joanne Vines, Principal of One Agency Coffs Harbour, to sell a property in Korora. We have known Joanne for many years as she has managed our properties in the area. We highly recommend Joanne and her whole team to anyone wishing to sell, buy or rent a property. Joanne’s work ethics are exceptional. Her professionalism, industry experience and knowledge are a rarity to find. She has been in real estate for over 20 years; her experience speaks for itself; she really understands the market; is realistic and extremely understanding of the client’s wishes. Joanne aims to achieve the best result for the client, she does not undervalue to achieve a quick sale. One of Joanne’s outstanding skills is she is an excellent negotiator. Our property was listed and Joanne sold it on the first day. We had...
Excellent service. Great communication between parties. Lovely staff at One Agency, kind and professional. No issues.
Wow, I know the market has been good but to have only one open house in lockdown and a sale price that was what I wanted was unbelievable. Thank you Jo and the Team. And thank you Steve from Construction for your honest discussions and quote and recommending One Agency. Much appreciated, thanks to all involved.
I am so thrilled to write this review. I have bought and sold with ONE Agency Coffs Harbour. When we bought our place, our first offer was respected and accepted. The agency kept in touch with us in the years that followed. We knew we wanted to have them on the case when it was time to sell and I’m so glad I followed my gut! Joanne was so generous with her time, always available to talk on the phone about our place. Her and James worked so hard to sell our home as fast as we needed, not only getting us the price we wanted, but exceeding it by a mile within 7 days!! We called on the Saturday and told them we needed to sell ASAP. We were live Thursday afternoon and sold by Saturday with countless offers!...
Friendly, efficient service, we were never in doubt the property would sell.
Service was personable, accurate and fast!
Great service, promptly answered any queries I had.
'The whole team at One Agency were efficient and helpful throughout the whole process of our purchase'
'Jo was very professional, her friendly and positive approach was very refreshing. Jo always took the time to explain each process and guided us through the decision making. Her expert advice and extensive knowledge of the local market was reassuring for us!'
'Down to earth, up to date on facts and numbers, regarding house price, easy to get on with & good people'
'Happy with the service, very friendly & knowledgeable agents about the area. Thank you'
'Thanks to Joanne and her team for great service and a great result. Great advertising and always professional with clear and open communication.'
'Thank you Joanne. I was very pleased with the service provided & the quick sale!'
'I recently purchased a unit through One Agency & must say Joanne & her team were absolutely fabulous!! A definite ten out of ten.'
'My husband and I were Sydneysiders looking to buy in Coffs Harbour and Jo and her team made themselves available to help us understand the area and then manage us through the offer process. They couldn’t have been more helpful if they had tried . Would would highly recommend.'
'Jo Vines was an absolute pleasure to deal with throughout the whole process. She was always available for us to answer any questions.'
'The decision to engage Joanne Vines and the team at ONE Agency to manage the sale of my property was the best decision I could have made. I only wish all my choices were so perfect! Joanne is professional, thoughful and considerate and I had the utmost confidence that everything was done to the highest standard. I would highly recommend Joanne and One Agency to look after your property needs.'
'We would recommend One Agency to our friends. Joanne was very hard working, experienced and always cheerful. Well Done.'
' We found the team to be very friendly and professional. Joanne was always quick to respond to questions and helped make the buying process easy.'
'Presented property well, excellent service, kept well informed at all times. Could not get much better. Thanks, good job!'
'Joanne and her team are always a pleasure to deal with. We have bought and sold and it’s always an easy process. Thanks One Agency Coffs!'
'An overwhelmingly positive experience listing our home with Joanne and the team. We always felt well informed, comfortable and safe in our choice of agent.11/10'
'As first home buyers and dealing with the 2020-2021 housing market, Joanne at One Agency provided us with the difference needed to land us the right house. Thank you very much!'
'Joanne is very knowledgeable about homes in current climate within the area Joanne kept me up to date personally every couple of days Joanne and team work extremely hard for the best outcome of clients and I would recommend One Agency at every step'
'Thanks for everything! Great service!'
'Very attentive, easy & quick'
'The service that we received from the One Agency team was very prompt and personal, thank you for making this purchase a smooth one.'
'Joanne was reliable and honest and easy to do business with. Would definitely recommend One Agency and use again.'
'We had the pleasure of Rachael & Gurminder showing us the property. They were helpful & willing to answer any questions. Joanne was also helpful & made the process run smoothly. Thank you team'
'Words can’t express my gratitude to Joanne and team. I love the old fashion service and that is exactly what I got, the professionalism and honest, it was all tremendous! You have a great team Joanne.'
'The process was at times confusing but I am happy and thankful for the outcome'
'Thank you to the team of One Agency, with special thanks to Joanne. Joanne made the whole experience of selling our property seamless and without stress. If you are thinking of selling and/or purchasing One Agency are definitely worth considering.'
'Very professional / direct with the purchaser & totally upfront with the vendor. Thanks Jo. Great doing business.'
'Thank you to the team of One Agency, with special thanks to Joanne. Joanne made the whole experience of selling our property seamless and without stress. If you are thinking of selling and/or purchasing One Agency are definitely worth considering.'
'Thank you One Agency. My property sold quickly and at a price higher than I expected. One Agency Staff were professional, friendly and efficient throughout. I highly recommend their services.'
'Perseverance + Professionalism Easy to deal with Great job all round!!'
'Great to deal with (all staff) Jo certainly has them organised & prepared. Nothing was any trouble & communication was first class!'
'Joanne helped make a difficult situation very easy. She sold our property quickly and hassle free which was exactly what we needed. Joanne and her team are so friendly and kind and I couldn't recommend anyone higher.'
'Great, very efficient! Looking forward to the next one!'
'The service by One Agency was exceptional and Joanne made the whole process very easy with amazing knowledge and tenacity.'
'It was a pleasure dealing with Joanne with her vibrant personality & skills. Wonderful to get full asking price!'
'Very happy with the service provided by One Agency Coffs Harbour'
'The One Agency team were helpful & friendly in helping me to find a property to purchase and promptly responded to my questions.'
'I am very grateful to Joanne Vines for her professionalism, expert advice, and her valued support throughout the sale of my property. I was kept abreast of events as they unfolded. A detailed account of those inspecting the property was forwarded to me promptly after each Open House. Were I in a position to sell again, I wouldn’t hesitate to use the services of Joanne’s One Agency along with her expert and talented team. Well done Joanne.'
'Joanne was helpful & accommodating to arrange for us to have 2 viewings of the house in a short period of time.'
'It is rare these dats to come across such a well run agency. All the staff were professional and efficient. You are tops, so no need for improvements! Keep it going!'
'Keep up the good service and the friendly smiles. Happy people excel. HOORAY! Thank you.'
'Superb service! Joanne & staff have been nothing but professional, helpful & their local knowledge helped us greatly.'
'Joanne was immediately responsive to my initial enquiry for a Real Estate Agent. She listened carefully to the brief, posing questions that were insightful; with ease conversing with family and uncovering solutions that were really pertinent. Her attention to spontaneity was resolute and together with the family we agreed Joanne was the Realtor for us. Her insight in marrying the right purchaser with the right property was outstanding resulting in a rapid sale. We fell in love with not only her warmth and ease yet also with her common sense and practical approach all of which gave us confidence in her to sell our property. Joanne is a STAR!'
'One Agency did a good job. They were friendly, always available to answer questions, honest & reliable in their interactions with us.'
'Our property was sold to a couple wanting just what our place had to offer. Joanne Vines was very good at showing our place to it’s best advantage and the result was a quick sale to the right couple. Joanne was very professional and did what she said she would do.'
'Jo made purchasing this property so easy and stress free. THanks for everything.'
'Joanne has been very professional, contactable and her knowledge and friendly nature has made purchasing our house very easy.'
'From the outset, Joanne impressed us with her positive approach to selling our house "in the time of Covid". Her advice was forthright and constructive, our questions were answered clearly and concisely and feedback about viewings and potential buyers was presented factually in a timely fashion. We also felt that all of the staff at One Agency had our best interests at heart, as they responded to every query in a most reassuring manner. In summary, Joanne provided a most stress free house-selling experience and for that reason, we have no qualms about recommending One Agency at Coffs Harbour to anyone looking for an estate agent.'
'I am very happy with the amazing service from One Agency. The sale process has been stress free and I have been kept informed the whole way. Everyone in the team is a pleasure to deal with.'
'I would like to thank Joanne Vines, Sharon, and her great team, for the patience, support, care and professionalism in pursuing the sale of my property. It has been challenging for all in this Coronavirus world. Joanne ensured I was kept up to date at all times on the results of open houses, and the comments of the people who came to those open houses. On the days of the Open House I was phoned and informed of the results, and written info of same was sent first thing on Monday morning. Especially when one is living away from the area, this was most helpful, and I truly appreciate it. It was clear that Joanne had communicated with each individual who came to these Open Houses. Very important, especially for the Vendor. Joanne also ensured that strict protocols regarding Corona...
'One Agency has done it again! Jo and her support team have made selling our home such an easy process from start to finish. One Agency have listed three of our homes and each time they have sold our properties quickly and stress free. We would highly recommend Jo for her exceptional knowledge, her professionalism and her efficiency. Thanks again Jo x.'
'As I was buying my first home it was an overwhelming experience. Joanne guided me through the process step by step and always communicated where we were at. I truly valued the experience and support shown to me.'
'We loved working with Joanne to buy our next home. One Agency treated us like real people. They responded very quickly to our requests and facilitated a productive connectiob between ourselves and the vendors. A very positive experience.'
'We've enjoyed working with you immensely. You provide a wonderful service and we always enjoyed our time with you either in person or by phone. Bless you heaps. Rob n Ern x'
'We're very thankful to Julie for her persistence in helping us find our first home. Many thanks also to Joanne for seeing the sale through, with great enthusiasm.'
'Selling a house is one of the most stressful times of your life, especially in the middle of a coronavirus crisis. Joanne and the team have gone above and beyond, to make it as easy as possible for us and we can't thank you enough. We would recommend One Agency to anyone wanting to sell or buy a property.'
'The service was exceptional, both Julie and Joanne were friednly, professional and have a lot of knowledge about the market. The follow up was great also and they kept me up to date. Would highly recommend One Agency.'
'Dave & I are very happy with our dealings with One Agency. Certainly a professional service/business.'
'We found One Agency to be helpful & friendly to work with.'
'Joanne and the One Agency team were very helpful and professional. Our buying process was made easy with such clear & prompt communication.'
'Highly recommend Joanne, she was so patient & helpful to us both with the sale of our previous property and the purchase of our new one.'
'We are very happy with the service we have recieved. Joanne is lovely and professional. We look forward to moving into our new home!'
'Joanne has been friendly, professional and accomodating throughout our purchasing process. My husband works shift work and sometimes we hadn't had a chance to discuss what had been talked about with Joanne. Jo was understanding and happy to repeat the same information. We really appreciated this effort and found Jo a pleasure to work with.'
'Joanne, Sharon, Julie, Zak + The One Team were so easy to deal with. Nothing was too much trouble + I Highly recommend them + their services.'
'Joanne provided excellent service throughout the entire process. She is friendly, efficient, + professional. Joanne has great local knowledge, she always kept ne in the loop + provided regular updates through home visits, phone calls, emails + text messages. She was flexible + worked in with me to meet my needs.'
'Joanne is an excellent communicator, always keeping you informed at every step. I would highly recommend Joanne. Completely happy with the service at every step. Only wish i had of chosen Joanne earlier!'
'Once again, Joanne and her wonderful team have made the sale of our home a stressfreee, smooth and fast process. Joanne has a warm, honest and professional approach that sells homes quickly and for a great price. Thank you for everything!'
'We purchased a home after attending an open for inspection. Joanne assisted & investigated thoroughly all of our questions regarding the property, therfore making purchasing a hassle free experience.'
'We have sold and now purchased property through Jo and the team at ONE. A warm welcoming, personalised service and support through the process. Thanks so much!!'
'Highly efficient, very proactive, highly motivated for Vendor. Would sell all property through One Agency!!
'I was very keen to get the property and Joanne was very helpful, supportive and charming. Thank you!'
"Excellent service, very helpful for 1st home buyers. Highly recommend."
'Over a number of years, we have sold various properties through Joanne (One Agency). We have always had great service and have been very satisfied with the results from the sales. Thank you Joanne and your team.'
'Joanne, Zak and Julie were superb in that they were very competent, knew their business and the market, were very approchabkle so that nothing was too much trouble. The One Agency team were very good for us. We couldn't fault any aspect of our dealings with One Agency.'
'I would like to take this opportunity to appreciate you and thank you for be kind friendly agency and also thank for wondeful time of renting out my house and sale of my house. Congratulation for being successful property management. Thank and regards. Keep be successful One Agency thank.'
'The service we recieved from One Agency Coffs Harbour has been wonderful. From the moment our offer was accepted everything has run so smoothly due to their outstanding organisation & professionalism. Thank you for making the process as stress free as possible.'
'Joanne has been very professional throughout the process, everything has been made very easy & stress free. Thank you.'
'Joanne, I'm writing to express my sincere gratitude for your assistance into purchasing my new home. You made the transition very plesant and sincere. Should the oppurtunity arise, I would have no hesitation in recommending One Agency Coffs Harbour to anyone considering buying or selling in the area. Warm regards Vanessa.'
'Joanne Vines & staff are understanding and the most professional team I have ever experienced. Joanne and her team made selling my home a pleasure to sell. Thanks Jo. Bev'
'Courteous, respectful, patient, personal, kept me up to date in a timely manner.'
'Selling can normally be a stressful time. Thanks to the One Agency Team for making it an easy process with a good result.'
'Thanks to The ONE Agency Team for a smooth transition from purchase to sale.'
'Joanne Vines is a very professional & friendly agent. I found her to be very helpful, on the purchase of 17 Annandale Court, Boambee East.'
'Communication was excellent'
'The team at One Agency helped me so much through this process. As a first time seller it could have been a scary experience, Joanne took me through it step by step with recommendations and imformation every time it was needed i could not have done it without them all. I would recommend this team to anyone wanting to be a part of the property market in the area. I'm very happy with the outcome, thanks everyone involved.'
'Joanne and the team at ONE Agency have been amazing. We were kept upto date with any progress of the sale of our house no matter what day or time it was. All of Joanne's efforts are greatly appreciated. We can't thank you enough. Very professional team.'
'As a 1st time seller I would have been lost without the help & guidance of all the team at ONE Agency. Joanne was there to answer any questions I had and made the whole process much more enjoyable. I found I could leave everything in capable hands knowing they were doing the best for me and I am very satisfied with the final outcome.'
'Jo is the best! The amount of effort she put into the sale of my house was extraordinary! I would not sell with anyone else in Coffs Harbour.'
'Joanne was professional, friendly and approachable during our process to become first home buyers. Thankyou!
The team at One Agency helped me so much through this process As a first time seller it could have been a scary experience, Joanne took me through it step by step with recommendations and information every time it was needed I could not have done it without them all. I would recommend this team to anyone wanting to be part of the property market in the area. I’m very happy with the outcome, thanks everyone involved.
'From our very first dealing with One Agency, we have recieved exceptional, professional service and support. Big thanks to Joanne for making it an easier-and exciting-experience purchasing our first house!'
'One Agency was an excellent choice for our first home! A pleasurable experience we will never forget. Thank you to the team.'
'Efficient & Courteous'
'I would like to thank the friendly people at One Agency for all the time and effort they put into selling my home. It was a real joy to deal with the whole team, thanks once again.'
'When we decided to sell our house, we knew that One Agency was the ONE for us as we had heard so many positive things from other people. Joanne & Zak attended our address and provided us with honest expectations and information regarding the selling process of our property. From their expert knowledge and professionalisim, we were able to sell our property for the asking price, before it went on the market. Thanks Jo & Zak, we sold because of your enthusiasm & committment to help us move on to our next chapter in life!'
'Very helpful and professional, happy to buy our first house with One Agency.'
'Great service. Very Friendly team. Joanne is very personable and professional. She kept us updated at all times. Would highly recommend Joanne and One Agency.'
'Thankyou to the team of One Agency. We really appreciate the professional service in regards to clear information, timely & effective communication. Special mention to Sharon - Thanks.'
'We, Bob & Kay Anderson, were very happy with "ONE Agency". They always kept in touch with us. Always informed us on all aspects of the sale of our house. On open house days they at all times were on time & very professional. We could not ask for a better agent and recommend ONE Agency to all. Thankyou. Bob & Kay.'
'I found Joanne and her team to be extremely professional and approchable from start to finish. I highly recommend them and their experience and advice.'
'Outstanding service that is second to none.'
'Thankyou guys! Super friendly, heaps of help with our 1st purchase :) Cheers!'
'No compliants, you are the best!'
'The process of buying our home was a pleasant experience, made so thanks to Joanne and her team. We found One Agency to be a fabulous liaison between the vendors and ourselves, able to promptly resolve all queries we raised, and help us seamlessly through the buying process.'
'Joanne and the team were very helpful and kept us informed of all the various things happening along the way. They provided us with detailed feedback from the people coming through. We always had quick responses to our calls and messages and enquiries.'
'We would like to thank you for all that you have done to help us find our first family home. We are so excited to be moving in with our daughter and watching our children grow up in this house in the years to come. Thank you'
'We would like to thank Joanne and the team at ONE Agency for helping us to buy our first family home in Urunga. Fantastic service, a fabulous team. Thank you!
'This is the third time i've used Joanne to sell a property. I wouldn't go anywhere else! Our house sold before it was even on the market!! Joanne is upfront, honest, punctual, achieves fantastic results & is a pleasure to deal with. Thanks Joanne, Zak & The One Agency Team. 5 all the way!'
'Personal service and friendly and efficient follow-ups has made the whole experience a pleasure. All staff have been incredibly professional in our recent home purchase. We highly recommend One Agency.'
Joanne and Zak were supportive, Zak extremely informative and helpful, always trying to do his best for you. Joanne you should be proud. Thank you One Agency.
Joanne and Zak provided a professional yet personal service. We appreciated their quick and honest feedback and advice.
Amazing! Thanks for always taking the time to answer our calls, texts, and emails promptly. We really appreciated the oppurtunity to look through the property several times before purchasing.
'We found both Zak & Joanne to be extremely friendly & helpful during our purchase.'
'We had a great experience with the One Agency team, Joanne & Zak. We found Joanne & Zak very professional, realistic & timely. Our house sold very quickly making the experience all the better. We will recommend One Agency to our friends.'
'Wonderful service'
'We would like to thanks Jo for doing such a great job selling our house in such a short time and also thanks to Zak for doing a good job of erecting the sign.'
'Joanne, thanks so much for putting 100% effort into the sale of our home. I am grateful that you responded quickly on every step of the way. Also I found it easy to communicate with you and always returned my calls straight away.'
'Joanne & Zak gave 100% towards the sale of my home. The communication was above my expectations, I couldn't be happier with the results. I'd recommend One Agency any day'
'Probably the most informative selling experience we have had, weekly feedback was great to view as it kept us up to date with progress.'
'You guys were amazing both Joanne and Zak. So professional, such a pleasure to deal with you both.'
'Joanne, Zak & all the team at One Agency Coffs Harbour provided an exceptionally professional, motivated and friendly service. I felt well informed and confident in the process of selling my house. Thank you so much!'
'This is our third house sold with Joanne. So I believe there is you answer.'
'We would like to thank Joanne & Zak very much for selling our home in Coramba. After living there for 19 years it was a big decision for us and you guided us through the steps required very professionally and with a minimum of fuss, then to top it off with a great result. Thank you again to the team at One Agency.'
'We heave dealt with One Agency on more than one occasion and each time we have been very happy with the results. Joanne, Zak and the team are highly professional, diligent and a pleasure to work with. Always keeping us informed throughout the process. Thank you One Agency.'
'I'd like to say Thank You to Joanne & Zak. I cant believe my house sold so quick. I recommend One Agency. Thank You.'
'Excellent, proficient & professional service. Great communication from all team members working together. Wonderful & positive experience! Thankyou ONE team.'
'Very very quick, very friendly and efficient'
'We would highly recommend One Agency Coffs Harbour. Professional, honest & friendly staff. Great communication & a pleasure to deal with.'
'Thanks to the team of One Agency for the support and information sharing during the process of selling the unit in Sawtell. Everything was made clean, the process easy to follow and Joanne and Zak assisted everyway possible with laughter and a smile. 10 out of 10 for the whole team. They were great!'
'We dealt with Joanne and Zak during the sale of my parents family home. We were delighted with the professional and friendly manner in which they dealt with us. We asked to be kept informed along the way and they always provided great feedback and support. We would have no hesitation in recommending One Agency Coffs Harbour, its been the best experience we have had selling real estate in this town.'
'If you want friendly family service with a smile, an agent who helps in anyway they can then Joanne & Zak are for you!'
'We cannot fault the service provided by One Agency and the staff! They were there every step of the way and kept us informed whenever anything changed. Joanne and Zak provided suburb service.'
'We found Joanne, Zak & the One Agency team very efficient, professional and friendly. The whole process was well planned with constant communication. We have no hesitation in recommending One Agency to anyone looking to sell their house. Thankyou Joanne and Zak.'
'I was really impressed with your service and help. As a purchaser, at no time did i feel any pressure. Your sincerity and genuine nature shone through and i really appreciated you going out of your way to enable a Sunday morning inspection.'
'Joanne, Zak & the staff we had contact with at One Agency were all highly professional and, at the same time, very pleasant to deal with. Their commitment to sell our rather unusual 'character' home, their persistance, patience & advice was outstanding. They were readily available with a supportive & optimistic, yet realistic approach. We would have no hestitation in contracting Joanne Vines One Agency again, if the need to sell our home were to arise.'
'Joanne and her team were exceptional from start to finish! Joanne's engaging personality and knowledgeable industry facts was the reason we decided to sell both of our properties with her. Joanne is clearly driven to succeed for her client and worked tirelessly to achieve our goals. We can't thank you enough!'
'We are delighted with this quick sale of our property. Joanne was confident, friendly and efficient from day one. At the same time she was able to respond sensitively as certain issues warranted. We see these as important attributes in Real Estate. It has been a pleasure dealing with everyone at One Agency. Thankyou.'
'Joanne and Zak were extremely helpful and professional when we sold our home. Their work was efficient and so effective that our home sold in under a week! We would recommend One Agency to anyone else looking to sell their home. Thank you so much Joanne and Zak!'
'Joanne was great - Very positive and always helpful. Joanne helped us to accomplish a very satisfactory result. Nothing was ever too helpful or too much trouble. We were very happy with the whole experience.'
'Great service. Joanne was extremely friendly & welcoming. We found the whole process very straight forward which was great for us first home buyers.'
'Jo, Zak & Sharon made what could of been a stressful time selling a house into a well-planned, simple & effective process. I am absolutely over the moon with how my sale went & I am amazed by the professional outfit that is One Agency Coffs Harbour - Thanks!.'
'Joanne, Zak & all your beautiful staff. We would like to thank you for your efficiency & professionalism in selling our property & we would have no hesitation in recommending One Agency to do all our future work.'
'The service we received from Joanne & her team at "One Agency Coffs Harbour" was excellent. Our enquiries were dealt with quickly & efficiently & any requests for extra viewings were always arranged without hassles. Purchasing a home whilst living 7 hours away was uncomplicated & trouble free. Many thanks to Joanne and the team.'
'Jo & Zak were wonderful to deal with! Jo said she really wanted to sell our house & work hard to do so - & she did! We were impressed with the professionalism, knowledge & availability of our agent. Many thanks! :)'
'Joanne & her team were fabulous at keeping us well-informed throughout our purchase. Joanne was very helpful in negotiating the details to suit both parties. Thankyou!'
'As an older person selling my home of many years, it was nice to have someone like Joanne to be so kind & helpful & i also appreciate how she respected my privacy.'
'I would like to thank Joanne and the team for professional and friendly service selling my home. The process was handled very smoothly and they achieved a price way higher than other agents had suggested.'
'We have been overwhelmed by the efficiency (Sharon & Karmen), delighted by the creative talent (Toni) & completely wowed by the awesome result delivered for our family by the only real estate professionals (Joanne & Zak) that we will ever trust our property with. Thankyou!'
'Joanne & Zak are terrific. Real estate is selling so fast we are glad we took Joanne's advice & exchanged quickly to lock it in'
'Absolutely lovely ladies: Joanne ("Jo Jo") and Julie. So down to earth and straight up, No b.s.'
I am in awe at how seamless, efficient and professional Joanne Vines and the One Agency team were in selling my home. Joanne and the One Agency Team made the whole process of selling an absolute breeze, cannot thank you enough. Joanne is the Real Estate Fairy, she just makes magic happen.
Everyone at One Agency was friendly, helpful and enthusiastic. Thanks to all!
The One Agency Coffs Harbour Team are friendly and helpful, efficient and professional. It has been a pleasure dealing with them.
Once again, I have to say how delighted I am to do business with One Agency Coffs Harbour! Your courteous, professional and friendly service is 100%. I know you will always do the best for me in any situation. I have full confidence in Joanne and her staff.
Joanne was extremely helpful - we met her at another property and knew she would be good to buy through - professional and prepared. We would also be happy to sell through One Agency Coffs Harbour.
Since I had the pleasure in dealing with One Agency before, I would not hesitate to ask you to sell my house. Everything has been handled professionally and everybody is very friendly and helpful. The is nothing I could have asked to be different, you are my number ONE agency.
Very happy with Sales (Joanne) and Asset Management (Lana). Highly professional and efficient.
We found One Agency very professional and obliging through every phase of the sale of our property and have no hesitation in recommending them. - Brian & Kay, Vendors of Driftwood Court, Coffs Harbour, 15 July 2016
Quality service and assistance AGAIN, thanks Joanne.
I cannot fault the service we receive from Jo and her team. Always keeping us informed and pro-actively chasing leads. One Agency is our agent of choice every time.
As with all previous dealings with Joanne and the One Agency Team, we found nothing but the highest standards of professionalism. Honest, open and constant communication made our sale an easy transaction at a busy time for our family.
We found the team at One Agency to be helpful and very friendly when purchasing our home.
Fabulous, friendly & efficient.
Great service. Came in on a Sunday to show us property. Much appreciated as Sundays is also my only day off.
The team at One Agency are bright and cheerful. Nothing is too much trouble, they are thoughtful; of your concerns and are always helpful. When selling your home with One Agency you are always kept up to date and fully informed with what is happening.
Joanne and her team at One Agency did a fantastic job of selling our home. Nothing was a hassle for them and they achieved a great result with a happy outcome for all concerned. We will certainly recommend One Agency to anyone wanting to sell their property.
I have bought, leased and now sold my property through the One Agency team and cant recommend them highly enough. Their professionalism, brilliant communication and positivity is second to none. At no stage have a I felt any pressure from them when selling - they have always been encouraging and empathetic to my requirements and delivered at every turn. Joanne, Zak and Julie have taken potential purchasers through my property on numerous occasions, remaining upbeat and displaying my property to its best advantage. Sharon too has kept me well informed of progress. Lana, as property manager, has worked tirelessly to deliver exceptional service, especially when my property was damaged when flooded by tenants faulty washing machine, 65 email exchanges later and acting more or less as a project manager, she had it looking as good as ever.
Excellent service. Very helpful and honest. Would recommend to others.
Joanne and the One Agency team are so professional. There wasn't time where I didn't feel confident that my property would sell for the price I wanted for it. Jo was committed to get the best result and I am so impressed and thankful for her determination and confidence to produce a stellar result.
Thanks for everything - bit sad but time to move on. UI hope the new owners have many happy days in their new home. I am still coming to terms with one agent had the property for 3 months and not one offer, and you guys get two in the first open house. Very impressed I must say.
Very professional and friendly. Always willing to help and make the experience very easy for us so Thank you.
All our dealings with buying this house were dealt with efficiently, and with a lovely friendly manner, by Julie.
Excellent service. Always helpful and attentive. We have recommended One Agency to others considering buying or selling. Thanks Joanne. Love your attitude.
The service we received from One Agency was very professional. Being a very emotional time for us being our family home for 35 years and mums house. We were kept up to date with proceedings and feedback after each open house. One Agency have been very caring and couldn't of done more for us after mum passing away and having to sell our family home, they have taken away all stresses in selling a home. Thank you.
Dear Joanne and all your team at One Agency. Thank you all so much for all this hard work you put in to sell my home at Emerald Beach. Thank you.
Fantastic experience all round! Great friendly, responsive & professional team to deal with. Very happy with results of sale & the short time it took to sell.
We found the service to be very friendly and courteous. We were kept informed along the way which made the whole process run smoothly.
Excellent communicators; professional flexibility when warranted; patient; quality internal oversight; listened well to sellers requests.
Many Thanks for all your efforts and hard work in selling my home.
Thank you so much for selling our house. Prompt, efficient and lovely to deal with. Will absolutely recommend you to anyone. Thanks!
Joanne and her team have been a pleasure to deal with once again. We were extremely impressed with a quick sale and wouldn't hesitate to enlist their help in the future. Thanks Joanne.
It is with great pleasure that i write this testimonial. There have been two occasions I have used the expertise of Joanne. To sell my own home and that of a close of friend who passed away recently. As his executor I needed someone whom I could rely on to sell his home. Joanne has without a doubt the highest of business ethics and prowess. I would recommend Joanne and her team at One Agency to any person wishing to achieve a positive outcome. Well done.
Excellent. Hassle free sale of our house. I would recommend Joanne highly.
So far everything has gone smoothly and all inquiries have been answered promptly. I found Jo very friendly and easy to communicate with.
Very efficient and hardworking.
It has been good. Joanne has been helpful and easy to contact. Everything has progressed smoothly apart from "probate".
Prompt and courteous service and a good result.
Zak has been helpful throughout the purchase process. Thank you Zak.
The team at One Agency especially Joanne and Zak made this experience of selling my home during a time of great personal stress really easy, relaxed and helpful. I have dealt with many real estate agencies in both Victoria and NSW but this by far the best. Thank you all.
Zak and Joanne were very responsive the questions, smoothed the way for an efficient purchase process. Thanks to Zak for allowing us time for an extensive second inspection.
Joanne and her team have proven very professional in all aspects of marketing. I have sold a few homes in the past and their thoughtfulness to any problems i had was very encouraging & felt like i was dealing with friends at all times. Joanne and her team should know why they are number ONE in the area.
Joanne is a bit of babe and a great girl to have around. More like a friend than a real estate agent. Zak also is a good guy. Certainly recommend One Agency as the gods agency for success. Thanks Jo.
Zak Vines has been the epitome of professionalism. He couldn't have been more helpful. He has restored mum's faith in real estate agents.
Joanne....What can we say, being both unwell with chronic problems we can only say dealing with you was "like a breath of fresh air". Polite, witty, friendly, respectful and obliging. As for Zak, (a chip off the young girls block) his manners and professionalism will take him a long way. It is respect and care for Linda (in a wheelchair) can only be recommended.
Pleasant staff, kept us updated, available when needed. Online service as required.
Made it very easy to purchase property and a pleasure to talk to. Thank you Joanne.
Excellent professional service. Joanne displays utmost integrity. I wouldn't hesitate to recommend One Agency.
Very friendly personal service. Easy to deal with and did as promised.
Very friendly and efficient, good follow up to enable us to purchase this property.
Joanne Vines sold our property within a few weeks. We purchased from Joanne some 5 years ago and had no hesitation in placing the property back in her hands. Joanne and Zak are professional, reassuring and committed to their vendors 100%.
What a pleasure the house buying experience through One Agency, in particular Jo Vines, has been. Jo is friendly, honest and an exceptional communicator. Thank you for all your assistance. My kids and I are very excited to move into our new home.
Professional and presenting "up market" feel.
Big thank you to One Agency and team. I was very impressed by the services of One Agency. I felt I was looked after with up to date feedback which made me feel very much at ease. I would have not hesitation recommending Joanne Vines and her team at One Agency.
Found everyone to be professional and courteous.
I've found the agency to be progressive and effective for both parties buyer and seller.
I would recommend One Agency to anyone wishing to sell their property. I was kept up to date by Joanne and her friendly efficient staff regarding any inspections and offers and Joanne sold the property in under 4 days. Couldn't have asked for more.
When you have a principal who is experienced, energetic, approachable and positive, it follows you have a great team! Sold in a short time after listing, achieving asking price. Kept up to speed at all times by Zak & Joanne. Thanks Joanne, great results!
Very professional and helpful team. Recommended.
Very Professional and helpful team. Recommended.
Staff are easy to deal with and have great face to face communication skills. Their advertising campaign was first class and depicted what our house was.
The service was excellent, thank you!
Joanne and her team provided an excellent and highly professional service. They were at all times willing to listen and operate in the best interests of their clients. Their knowledge of the industry was sound and we would have no hesitation in recommending their services to any prospective seller.
A few words - Amazing team, great service. Wish there was more of them
Thank you Joanne for always being contactable, honest & willing to hear our opinion. From the very start it was a smooth & easy process. You used language that was simple for us to understand & made us feel at ease. You were punctual with every appointment you made with us & coming out to our home made it so much easier with our three children.
Thank you Joanne, for hanging in there with a difficult customer. I liked your persistence.
We'd like to thank Joanne & her team from One Agency for managing the sale of our house. We had been impressed with Joanne when she sold the house to us four years ago and knew she would do her best for us as vendors. Joanne was always positive & proactive in a very slow market. We thank her for her time & reassurance during the selling period. Joanne's personality & affable nature makes it a pleasure to have her on your side.
Communication has been fantastic. Happy that you helped us find our new home; it is perfect for our growing family.
Joanne Vines and the One Agency team all have personable style/manner which made us very comfortable. Joanne and the team were confident, organised and efficient in all aspects of the sale of our house.
Joanne and Zak both very friendly and helpful.
We found the team to be professional, friendly, informative and very thorough. They made the experience stress free and rather enjoyable and that’s why they are called the one. Many thanks for guiding us through every step of our first time selling journey. We are only pleased to recommend One Agency to any one selling or buying a property.
Thank you Joanne and Team! While we had a few 'stop and starts' getting the sale through, you remained positive and responsive ready to jump in a different direction if needed. Great market knowledge and so easy to work with. Thank you.
After meeting Joanne a couple of years ago when we were looking at houses to buy, we thought that she would be the ideal person to sell our house when we needed to. Joanne and One Agency was a pleasure to deal with and provided us with efficient and honest information and service every step of the way.
- Very professional at all times with pleasant mannerism. - Work with you, not against - especially with price. - Client interested at first week on the market, at first open house. Brought husband to see mid week and an offer was put in. The rest was history! Thank you Joanne and team.
The service provided was very courteous & professional.
Service was most efficient, courteous & professional.
Joanne was very approachable and we found her to be upfront, honest and realistic in her advice when listing our property. We were thrilled with the very fast sale and would definitely consider One Agency when selling property in the future.
Joanne was instrumental in helping me find my new home – excellent local knowledge, professional, and always available. Great service!
We found Joanne to be enthusiastic, knowledgeable, professional and very aware of the market. We would not hesitate in recommending Joanne for all real estate dealings. It’s a pleasure to do business with her.
My experience with One Agency has been excellent. My home sold so quickly that the process has been quite painless. I was shown respect & courtesy at all times, to which, at my age, was so appreciated. Thanks Joanne
We found the service to be friendly and professional with Joanne going the extra mile to contact various parties in order to answer questions we had. -Purchasers
Joanne Vines and her team were very professional throughout the process. Joanne kept in close contact with me, which was great and gave me confidence in the process. The use of a professional photographer was money well spent.
Joanne and her team were very professional from start to finish. Every matter for the sale went through in amost timely manner. Many thanks to Joanne & staff for your help at this time. A great effort. The photos were beautiful.
Gary & I would like to say thanks for the help you gave us in selling Tindara Drive,you made the whole experience painless and we had a little fun along the way. We will recommend you to any of our friends who are thinking of selling. So a big thanks to you and your staff.
Service was great!! We had a really bad experience with another agent/business and dealing with One Agency was easy and enjoyable.
We have been more than pleased with the professionalism of Joanne Vines and her Team. We were pleasantly surprised at the ease of purchasing our new property due to their friendly guidance throughout the process.
Joanne's bubbly personality and Zak's calm, considerate manner ensured that whilst selling a house can be a painful and in this case protracted experience, it was made tolerable and even at times fun. Joanne is extremely understanding and thoughtful and this was wonderful when the preparation for open houses can become tedious.
Despite being Joanne's easiest seller and buyer I really appreciate the genuine enthusiasm and energy in all aspects of One Agency. The personal contact is excellent and efficiency fabulous especially as I was absent during most of the sale proceedings. I really like the coffee interview and constant information as the sale continued. Excellent Job. Michele, Vendor, Linden Avenue, Toormina
Positive from word 'Go'. Advice & research spot on. You appear to have all bases covered, including Toni the photographer!
Joanne & her Team were fantastic & helpful throughout a very stressful time for us as we had a purchase fail before coming to Joanne. You deliver a fantastic service and should be proud of the efforts you all put in
Felt she was on top of everything, helpful & honest.
The service Joanne Vines and her Team provided was exceptional at all times. From the time of listing to selling and throughout house inspections, we were kept up to date and any decisions to be made were in consultation with us. In the end, Joanne was able to get us the best possible price for our property. The Team's professionalism is a credit to the business and I would recommend her to anyone wanting to sell their property.
Joanne & her team are friendly and professional all in one! Great feedback, always honest and on the ball. Our desires and hopes in a quick sale, as always, Joanne delivered!
My property was sold very quickly at the price that was asked for, the service provided by One Agency Joanne Vines was outstanding. I would highly recommend this company to anybody that requires very good service.
The first time we met Joanne, we felt Joanne to be a warm, honest and dynamic person who took a genuine interest in us and our new house. Always approachable, Joanne listened to our concerns and treated us with respect. Joanne guided us throughout the sale process and has some great tips and advice. We hope to find an agent in WA as good as Joanne
Your service was very professional and friendly, a pleasure to deal with.
I could not be happier with One Agency and would recommend Joanne and staff to anyone! Thanks Jo!
I made the decision to sell with One Agency because of the following reasons: female registered business that is professional, responsive and had a great advertising campaign, flexibility to individual needs, willingness to work on changing circumstances for vendors, the most efficient office staff and the greatest smiles in Coffs Harbour - Zak, Sharon & Jo!
Joanne & Zak were very professional and supportive throughout the entire process. The weekly updates are a great idea. Thank you to the One Agency Team. No suggestions for improvement - cannot improve on perfect!
Thank you Joanne and your Team in regard to the recent sale of our home. It was absolutely fantastic how easy you made everything for us nd how quickly it sold. We would not hesitate to recommend One Agency to our friends and family.
Amazing! Joanne Vines has always shown us such kindness & warmth during this entire process. I will continue to share with friends and family the professionalism Joanne and her team have demonstrated during the sale of our property. Thanks again! She has been perfect and I couldn't have asked for a better experience!
In a word: brilliant!!! Best experience I've had, not only in dealing with real estate, but any business! You guys helped make what would have been a far more stressful time much more bearable - in fact, enjoyable! I can't thank all of you enough.
I have been treated wonderfully! Thank you Joanne.
All very friendly and helpful - given guidance when needed and had a calming manner.
Fantastic service with prompt & thorough follow-up throughout the buying process. Communication was exceptional and very friendly team. Thanks.
We highly recommend Joanne and her team for their friendly, helpful and efficient service. Joanne promptly responded to any concerns or questions we had, either on the spot or via return calls. A great photographic/media presentation and open house campaign resulted in our house selling in three weeks. Thanks again to Joanne, Zak & the One Agency Team (and to Toni for the great photography!).
Joanne and all her team were very friendly and helpful :)
Joanne was very helpful and patient throughout the entire process. She communicated clearly at all times and was very accommodating. Thank you Joanne!
I would like to take this opportunity to thank Joanne Vines from One Agency. I purchased my home at Emerald Beach in 2002 and back then found Joanne to be very efficient and professional.Once I decided to sell my property 12 years later, my first contact was Joanne who once again provided a professional service selling my property within 3 weeks of being advertised. I highly recommend Joanne and her team for a professional approach and service. Well done and thank you again. Keep up the good work.
Joanne achieved full price for the house, could not be happier. Very professional, always kept in touch. Smooth transaction all the way through. The house sold in two weeks. Huge interest on open house days. Well done.
Service was 1st Class.
Polite and friendly service, always keeping us up to date with the latest information on the property we were purchasing. Highly recommend Joanne and her team.
Joanne, Daniel and I would like to thank you for all your efforts in securing a successful sale on our property in Coffs Harbour. You and your helpful team were able to sell our property quickly for a price that was acceptable to us. Thank you for always keeping us informed and up to date on the progress of the sale so we were never left in the dark. Thanks again.
From the very first day, my comfort level was at its highest and never for a day was I disappointed with the excellent professionalism exhibited by Joanne and her stellar staff. It was more on a basis of friendship than an commercial enterprise. Kudos.
Professional & friendly services at all times. Excellent communication and feedback. Have acheived quick sales each time. Would highly recommend Joanne & the team.
Joanne was very straightforward and upfront when dealing with her, prompt with returning calls etc. and helpful when we had an issue with building inspection.
Joanne and the One Agency Team have always been professional, friendly and helpful. Being such an important decision to either buy or sell a home, it has been very comforting to know our affairs, desires and hopes are dealt with sincerely. The main thing for me was the regular updates.
Very professional team who responded efficiently to any queries, I have only had a positive experience while dealing with One Agency.
My husband and I found Joanne and her 'One Team' to be professional, friendly and courteous at all times. Joanne made it so easy for us and at no time did we stress about anything relating to the marketing of our house. Communication and updates were second to none. Many thanks to Joanne and her 'One Team' on a job well done.
Joanne sold a property for us 10+ years ago, so this time around we had no hesitation in going straight to her with our property for sale. She reacted in record time to our brief & was always working to get out desired result - a fast sale due to a change in family circumstances. Joanne did not disappoint! I'd have no hesitation in recommending Joanne and her One Agency Team.
We found Jo and her team to be very professional, efficient and friendly in the sales process of our lovely house. Thank you so very much, we will refer you to others.
Great service! All good! Was good to be able to view property during the week - not just 'open hours' on Saturday.
I would like to thank Joanne for selling our property - the professional way she went about it was excellent - she was very informative and obviously knows her trade. She kept us informed throughout proceedings and we are more than happy with her actions. We highly recommend Joanne and wish her all the best in the future. I am prepared to elaborate on this if necessary.
The service was great, Joanne helped make the process very straightforward. We wouldn't hesitate to recommend or use One Joanne Vines in the future.
Friendly, honest, professional, ethical & punctual.
Thank you, we found you to be very efficient and helpful, you took some of the stress out of buying the house, we are very happy with our experience.
Friendly and efficient service. Thank you for your prompt reply and arrangements.
I am totally delighted with the service Joanne Vines has provided during the selling of my home. At a time when emotions and anxiety can run high, Joanne has been professional and most kind, always responding 'promptly' to questions and doing anything she could to make this procedure pleasant and comfortable. I will and do recommend Joanne Vines to anyone selling or buying property..............No ONE else does it better in Coffs.
We would like to thank you for the excellent way you handled the sale of our mother's house. At all times we found you very professional, keeping us well informed along the way, your attention to detail and your sense of humour make the whole process easier than we thought it would be.
Joanne and team were always keen and smiling, trying hard to do the best for us, thank you.
Informed communication from One Agency was excellent Always time sensitive and accurate - Well Done.
Joanne and her team at One Agency were fantastic. Joanne is very approachable at all levels, she is very friendly, available to her clients at all times and a professional. Jo worked very hard to ensure my property was sold, maintaining open communication at all times. If you want to give your property the best opportunity to sell, I suggest using Joanne Vines, you won't be disappointed with your choice.
I would sincerely like to thank Joanne for the professional and friendly way she conducted herself throughout the purchase of my new home. I was always kept well informed throughout the process. I would strongly recommend One Agency Joanne Vines to anyone buying or selling a home.
As a buyer we really appreciated the personalised service we felt we received at One Agency. Joanne was more than helpful in assisting the process to go as smoothly as possible. Thanks.
Joanne Vines and her team were excellent at providing a fantastic service throughout the duration of sale. I would highly recommend One Agency to those looking for a professional and personable service team. Thanks guys!
- Friendly & co-operative - Regular contact & updates as required - Pleasure to deal with
Within the last 12 months (2012) we've been involved in the sale and purchase of three properties and I can say that Joanne and the team at One Agency are exceptional. It's been a pleasure to deal with someone who knows what she is doing and an excellent back up team. If you are going to sell, do it with Joanne and her team.
Dealing with One Agency has been a pleasure. All areas of the sale were handled in a professional manner. Jo and her staff made you feel as though you are their only client. I was amazed at how quick they sold it for me
We found Joanne very efficient, helpful & easy to talk to. She delivers an excellent service.
We'd like to say thank you for the excellent work you did selling our Sandy Beach house. We were impressed by your efficiency and professionalism and your passion for the task. We particularly appreciated being able to contact you easily at any time and the comprehensive weekly emailed reports provided after each open house were very helpful. We hope to remain settled now for some time, but if the occasion arose, we would not hesitate to deal with you again and we would recommend you to anyone seeking to sell property in the Coffs Harbour region. Again, thanks for your great work.
Joanne and her teams professional and friendly approach made the usually stressful selling process relatively "smooth sailing"! Joanne has a very bright personality and she makes you feel like you are her friend the instant you meet her. She understands clients needs and she does this by establishing excellent professional but personal relationships with individuals. One Agency staff are all great communicators and this ensures success and happiness for all. Thanks very much!
I found Joanne to be extremely helpful in all aspects. Any questions and communications were always extremely prompt and answered. Very knowing of her work. Would be hard to beat.
Thank you Joanne for your professional service and attention to detail in our recent purchase. You certainly went the extra mile to accommodate us with inspections of the property at very short notice over the Xmas holiday period. Your staff were also most helpful.
Joanne and crew ? we finally got there ? thank you. Thank you for coming back to us after each inspection and open house, This is now the fourth time you have sold for our family.
Joanne and her team from One Agency was a pleasure doing business with. Keeping in contact with updates, being highly professional, but at the same time, more like a family friend. And with quit tops results!
We found Joanne and her team to be prompt, helpful and friendly throughout the purchase of our first home. Thanks!
From the first meeting with Joanne, we knew she would be the one we could trust with selling our first home. Joanne and her team were always available when needed and nothing was ever a problem. Joanne got results for us in 2 weeks! So we know she is very good at what she does. Thank you Joanne and team!
The service we received from all of the team at One Agency was excellent. Highly professional and well organised. We especially commend Joanne, who was very approachable and ?down-to-earth?, yet organised and professional. Thank you so much for selling our house so quickly.
Joanne & her team are very professional and always at hand to guide you through the sale process. So good in fact we have bought and sold through Joanne Vines. We wouldn't go anywhere else!
Very professional service and great advice. Joanne listens to what the sellers want.
Joanne and her girls at One Agency are amazing. With our property only being on the market for 22 hours before our first offer and then selling in 3 days, things could not have been more easy! By far the best service/agency in the Coffs Coast. Thank you One Agency.
I am thoroughly impressed by the way Joanne Vines conducts herself both with vendors and purchasers. Her integrity and professionalism complements her no-nonsense yet caring approach. She is the Number 1 Agency for me in regards to purchasing and selling.
Joanne was always happy to show us around houses and went out of her way to find out what we were looking for in a house, with a smile.
Joanne adds a personal touch to her service. She treats you as not just another client, but as a person and a friend. Joanne is very easy to talk to and she keeps you informed at every turn.
Joanne and the One Agency team tick all the boxes when it comes to communication, honest evaluation and a high level of professional expertise. After having my property listed for 18 months with another agency I entrusted the sale to One Agency and it was sold within 6 weeks. This was a truly satisfying financial and emotional experience. My appreciation goes to Joanne Vines and the One Team.
Thankyou Joanne for assisting us in the purchase of our property. Your prompt and professional service was greatly appreciated.
Professional yet personal!! Joanne and the team at One Agency epitomise those two words. Joanne knows the Coffs coast market and her personal advice was important in the quick sale of our home. Joanne and her backup team really complement the professional approach to selling your home. A great team effort.
We are pleased to be able to highly recommend Joanne and her team at One Agency. Joanne had a sound knowledge and understanding of market values. She achieved quick sales of two properties for us and we were very happy with the selling prices. Communication at all times was excellent. Joanne and her staff were friendly, efficient, helpful and professional.
Joanne has become almost like one of the family as this is her third successful sale for three of our generations. Joanne and her team not only exude great professionalism and communication with each other, but enfold their clients with caring and concern throughout the selling process of your home, which for us, was quite an emotional experience, after 31 years in the same house. Heartfelt thanks Joanne, along with Trudy, Candice, Hattie and Mardi. May your agency prosper and be always blessed.
Joanne is an extremely professional and knowledgeable agent. Her initial market appraisal was spot on and her advice and encouragement throughout the campaign was invaluable. I found her an absolute delight and her sincerity, humour and diligence set her apart. I cannot thank her enough.
Service is very good, ie friendly. From the time of initial enquiry, until now you have made it easy to deal with the process of purchasing Poinciana Ave. You have shown us flexibility and honesty.
Joanne sold our lovely home in Emerald Beach, I was extremely happy in the way Joanne and her friendly team handled the sale of the house. I found Joanne to be very professional in all aspects of selling our home also her lovely and caring nature made us feel very comfortable. I would not hesitate on recommending her of other sales.
Joanne has represented us in the sale of our home in a very professional yet friendly manner. Her manner makes it less stressful.
Excellent service all round. As a purchaser, we found Joanne Vines had a high level of integrity in her negotiations. No request was too large or question too small and we always received a prompt, friendly, informative response from every member of her team. In fact, we were so impressed that we have continued the relationship by utilising their property management services.
We had excellent service from Joanne and her team. House was sold in a week over listed price. A great result in today's tough market.
We found Jo and her team to be very helpful. We never felt pressured or uncomfortable. We are grateful to Jo and her girls for a smooth experience with the purchase of our home.
When Joanne arrives at your home she is punctual, well presented, polite and very professional. Everyone I know suggested we get three agents in to look at our house. So we did and right from the get go Joanne didn't waffle on telling us how great she is or how many houses she's sold, because really no one wants to listen to all that. You are probably sitting there adding up how much the agent's commission is going to cost you. Well, Joanne is value for money and she's the only agent I've come across that doesn't charge you the advertising you didn't use. Joanne's friendly approach made my partner and I feel very comfortable. She listened to us and our needs. Joanne helped us select an appropriate pricing strategy and most importantly gave us useful tips on how to...
As this is the first experience with a Real Estate for us, we aren't sure what the service should be like. But the service we received was very good, it was efficient, professional and friendly. If all Real Estates are like this, then it would be a pleasant experience. One Agency is second to none in our opinion.
Professional negotiations without any feeling of pressure. Very pleased with the purchase.
Great professional service. I would not hesitate to deal with again.
One Agency is built around Joanne and with her vibrant personality and "people oriented" skills, it was destined to be a very successful agency. For me, Joanne and her staff were always friendly, very approachable and professional in their approach. Selling your house can be stressful but Joanne and her staff keep you informed, are upbeat and somehow manage to calm you with their enthusiasm. It's been a pleasure to work with Joanne, Hattie and Trudy and I have no hesitation recommending One Agency to anyone wanting a "happy" real estate experience.
It has been a pleasure to do business with Joanne Vines and her team at One Agency. Courtesy, efficiency and communication are hallmarks of their service. At all times I felt confident of their care and concern. Well done!!
Thank you Joanne for finding my new home! The location, style and size tick all the boxes on my list - you understood what I was looking for intuitively. Surprisingly, I enjoyed the whole process because of your excellent service, warm & friendly manner and direct & honest approach. I wouldn't hesitate to recommend you and wish you every success in the future.
Joanne had a good handle on the market value of our property. She said if we priced it to meet the market she would sell it in 3 months and she did. Excellent communication throughout. Great professional photography by Tones Photography.
The purchase of our property through One Agency was very easy with no problems. Any questions were answered straight away by Joanne or one of her staff would get straight back to us. Very happy with their service.
One Agency was professional and efficient. When push came to shove, Joanne secured a sale on our house when the market was relatively weak. Thanks.
Excellent and courteous service from all staff. We found all very helpful especially you Joanne. Thank you so much. Highly recommended.
Brilliant. Joanne is the first agent to actually listen to and implement my ideas and suggestions and I loved the way she would periodically come over and sit down and chat about where / how things were going.
Joanne has consistently delivered a high quality and comprehensive service to us during the sale process. Her communication skills are exemplary and certainly fosters healthy and productive results for vendors and purchasers. Thanks again Joanne!
When we first saw houses shown by Joanne it was easy to see she was passionate about her job. Even though we saw houses we liked with other real estates, we were tied to the thought of buying something with Joanne and being patient because we enjoyed her energy. Every time I e-mailed or called the office the ladies were quick to respond and very pleasant. The whole experience was just genuine. Thank you.
Your agency came recommended to us and we were not disappointed! Good communication at all times, easy manner but always professional, energetic, hard working and supportive. The whole process was so smooth I'm still pinching myself to see if we have sold. All staff were efficient, friendly and approachable - plus we scored a party invitation!
Joanne and her team made it a please to sell our house. Her professionalism couples with her enthusiasm saw our house sold in only three weeks! Thank you.
Joanne and her team have been extremely professional in helping us sell our property. Their excellent communication and marketing skills have enabled us to sell our property within four weeks which is no mean feat in this uncertain economic climate. I highly recommend Joanne and One Agency Coffs Harbour.
Joanne and her team have given me fast, pleasant and friendly service right from the word go. Any questions I had were answered quickly and fully.
I am happy with the service received from Joanne and her team. They were very prompt in arranging advertisement for the sale of my property and for addressing any concerns I had during the sale. Additionally, the team was very prompt in returning calls or responding to emails.
After trying to sell my unit for a year with another agent, I changed to One Agency by Joanne Vines. What a difference, I no longer had to chase up information and feedback, but was constantly kept informed. Joanne is friendly, personable and energetic and when she says something, her actions are always followed up.
It was a pleasure doing business with Joanne Vines and her team. At all times we were kept up-to-date with feedback. We were very happy with a relatively fast sale. Joanne is friendly, warm and always professional. Hattie and Trudy are both excellent backup at the office.
When buying or selling there is only one agency to go with and that is Joanne and her team. They are really amazing in every way. We have purchased a house off Joanne and now we have sold two homes with her - she is just amazing! You feel so at home around her, she makes you feel like family. Thanks heaps Joanne and team.
Joanne and her team are fantastic, very caring and efficient.
I would like to thank Joanne and her team for their professional manner and service. When she had a client she was very prompt in providing feedback and was very diligent in keeping us informed regarding the sale of our house.
The decision to pick an agent for listing was not an easy one; that is until we met up with Joanne Vines. I would like to make it clear at this point, that the decision was not all about a slightly reduced commission fee. Your personality and sales approach made the decision a lot easier. We are very pleased with the service provided by One Agency even though we are somewhat disappointed with the reduced price we sold at. We understand, of course, this was due to the down turn in the Real Estate Market and the economy prevailing at the time. We have no hesitation in recommending 'One Agency' to any person thinking of buying or selling. To Joanne, Hattie and Barb we say thankyou for your wonderful service and we will drink a toast to you all when...
I will recommend Joanne Vines and her team anytime. Excellent service, good customer relationship, hard working, very efficient, the best in the business.
We have found Joanne a good communicator willing to share her sound knowledge of real estate, its behaviour trends and to share her skills. We respect her professionalism and friendship. Val & I convey our appreciation and thanks to Joanne and her One Agency By Joanne Vines team.
Professional, friendly, caring service and great communication made selling our home a pleasure. Joanne, THANKYOU, to you and your team at One Agency. You will be highly recommended by us.
We would recommend your agency and team to anyone who is looking to buy or sell. Your professional, friendly and honest approach plus the feedback from your team made for an easy non-stressful sale of our property.
Joanne provides a very relaxed, friendly, open and honest approach to assist with selling and buying real estate. Very understanding of circumstances and also non-judgemental but supportive - selling a property can be very stressful - especially in the current market. The girls in the office were always friendly, helpful and efficient - a great team effort! Thank you sincerely.
Joanne sold our home is a very tough market ad got us the price that we wanted. Her friendly, personable manner combined with her professionalism and her efficient team make One Agency the number one choice for us.
We would have no hesitation in recommending One Agency By Joanne Vines to anyone looking to buy or sell a property. Joanne delivered the result we were looking for in a short amount of time. The team were super efficient, courteous and professional in all our dealings with each of them. Thanks for a job well done and you will be at the top of our list for all future real estate dealings.
We take much please in recommending One Agency By Joanne Vines to anyone intending to sell or purchase real estate. Joanne together with her team have worked hard in achieving the sale of our property, their cheerful professional approach is much appreciated. Their communication and feedback skills are great and we feel very satisfied with the service they have given us. Thank you!!!!
Joanne Vines and her team successfully sold our property in next to no time. She was always on hand and was available all along the process of our sale. It was presented in a first class fashion and the marketing was very successful. We would have no hesitation in recommending One Agency to both vendors and purchasers.
It has been a very satisfying and pleasant experience working with Joanne and her staff to sell our two bedroom investment unit on York Street within a short time of listing and in a difficult market. She is a gifted, hardworking real estate agent. I would certainly recommend her.
Joanne and her team worked as 'ONE'. It was nice to know that communication was open with whom ever you spoke to. Selling your home can be quite emotional at times and working with a positive ream proved to be very supportive. Thank you to Joanne and Team!
What can I say! A quick easy, hassle-free sale. Fantastic service all round! Joanne and the girls were always friendly, helpful, efficient, happy and professional. I can't thank all of them enough for making what can be a very stressful process so easy. FABULOUS!
Joanne and her staff were very helpful, cheerful and professional to us, They kept us up tot date with all the expressions of interest in our property. We are very happy with all aspects of their service and the timely sale of our property. Many thanks.
The personal service we received from Joanne and the girls blew us away as we hadn't received this from previous real estate agents. We can't speak highly enough of the whole experience of selling our home with Joanne Vines. Thank you girls!!! Warm wishes Nath & Mel Glanford.
We enjoyed the personal professional Service by Joanne Vines at One Agency and would recommend this Real Estate Office to any potential buyers or sellers for a true market price.
Just like to thank you Joanne and your staff for the time and effort that was put in for the sale of my property.
Our experience with Joanne Vines was exceptional, we were kept informed of everything that was going on and nothing was too much trouble for her to attend to. We would recommend Joanne to anybody thinking of selling their home or buying as well. Joanne was a delight to do business with.
Thanks Joanne for your friendly and professional service. We really appreciated your constant updates throughout the process of selling our home and found the whole experience to be stress free. You and your team delivered an excellent result and we enthusiastically recommend you to anyone looking at selling their home!
After consulting many of the real estate agents around Coffs Harbour, we realised that Joanne Vines was the only one we could trust with the sale of our home. Joanne took care of all the hassle and sold it quickly for exactly what we wanted. I have great pleasure in recommending One Agency By Joanne Vines to all my family, friends and business contacts. Thanks again!
When I decided recently to place my house at Sandy Beach (NSW) on the market, there was never any question about which real estate agent to contact. Joanne Vines has quite a reputation in the suburb, built up over many years. It is doubtful whether an advertising billboard on the wall of the local shop featuring her photo during the 90's is all that responsible; to me such credibility has much more to do with her professionalism and the willingness to go just that little bit further on behalf of her clients, the vendors. Ms Vines has certainly displayed these qualities in my case and consequently the property - not an "easy sell" by any means - sold in a matter of just three or four weeks. I wish her and her associates all success in the future.
After deciding to use "One Agency" we were pleasantly suprised that Joanne listened to what we wanted, returned phone calls, and helped in all ways possible. Something that other agents could learn from. We were very happy with Joanne, and the way she handled the sale of our property. We would be very happy to give "One Agency By Joanne Vines" first preference when we buy or sell in the future.
