We would like to commend Gary for his professionalism in the leasing of our home. Gary was always pleasant, helpful and made the process seamless. He wasted no time with photography, advertising and bringing prospective tenants through the home. He even managed to secure us a higher rent than expected which is amazing and greatly appreciated! We would happily to recommend Gary to anyone considering leasing their home.
Jess & Heath, 09 Oct 2017
In our time renting through One Agency - Brown & Reid, we found them to be very personable, supportive and professional. Whenever a repair issue relating to the building or land arose, they were easy to approach and actioned it immediately. On the occasions that repairers were delayed, One Agency - Brown & Reid was consistent with follow up. We have greatly appreciated their friendliness and communication with us as tenents. If we were to rent again or purchase an investment property, we would feel confident to leave it in the hands of One Agency - Brown & Reid.
Matt & Kerryann
(Tenents).
Matt & Kerryann, 04 Aug 2017
Gary from One Agency was an absolute pleasure to work with and I highly recommend him as an agent in the Sales market!
The process of selling our house was painless with his attention to detail, honest approach to communications and flexibility in working with both myself, my family schedule and those looking to purchase our house.
Gary went above and beyond with the finer details that it took to stand out in the market selecting the perfect marketing strategy and obtaining the ideal atmosphere for open homes and private inspections
His weekly analysis reports were thorough and detailed, and we were always left feeling that we were his number one priority, focusing all of his attention on getting our house sold for the highest possible price in the quickest possible time!
Bec & Matt Simpson, 03 Aug 2017
I cannot speak highly enough of the service recently experience with Brown & Reid and the true professionalism given by Gary (Brown) I, being a novice to the whole rental process and the fact that my property was only available for a relatively short time (6 months) whilst I was overseas I felt this may be a big ask to achieve a tenant, not a problem to Gary. With a bespoke presentation and marketing programme a tenant was found within a week! I have zero hesitation in recommending Gary and will certainly go with them in the future. He kept me fully informed of the process, step by step. His true professionalism and pleasing manner was most refreshing and also FOUND A TENNANT James, Hamilton July 2017
James, 17 Jul 2017
I’ve been very happy with services provided by Gary Brown from One Agency Brown & Reid. Gary made the process very easy for me, and went above and beyond to assist in preparing the property for the new tenants. This was particularly important as I was trying to coordinate the process from interstate. The photos and advertising material were above expectations and the property was leased within one week of going on the market. Gary has been very communicative and I would highly recommend him to anyone looking for an honest and reliable property manager
Caitlin, 03 Nov 2016
Gary went above and beyond during the lease of my property. Excellent Customer Service and Communication - 100%!!!
Renae, 27 Oct 2016
I have had the pleasure of Gary and Morgan assisting me with two rental properties over the last two years. From a renters point of view, their level of service is unmatched to any other agents I have dealt with previously. From assisting me to find the right place, to helping with any issues that have arisen within the property, their rapid response and genuine concern is unparalleled. For anyone looking for a property manager, I would genuinely recommend One Agency. Two great people offering a consistent, professional service.
Todd, 31 Aug 2016
I take this opportunity to thank Gary most sincerely for the friendly and professional way he handled the letting of our Newcastle apartment. His attention to detail throughout the letting process was exceptional where he displayed all attributes of being reliable, hard working, conscientious and courteous. Gary kept us personally informed either by phone or email keeping us up to date at alltimes. He listened to our expectations and had the apartment let in record time. We were delighted to find that he was also very competitive in pricing, provided excellentadvice in respect to the marketing of our property and capped it off with outstanding administration back-up. I have no hesitation in recommending Gary to any owner looking for an Agent to handle the letting of their property taking into account his wealth of knowledge and many years of experience in this business area
Michael, 15 Jun 2016
We were introduced to Gary in early 2016 by a friend whose property he also manages. Our expectations were high having heard good things about him. We weren't disappointed with Gary achieving that elusive balance between professional yet personal service. He didn't overwhelm us with detail but happily answered any queries we had. He's punctual, amiable and up for a chat. A stand-out for him in the market is the level at which they present your property. The photos, marketing and open houses are a cut above the rest. They certainly delivered a great result for us with a quality tenant secured at the right price, and the right time
Benieke, 01 Jun 2016
Having Gary manage our investment property has been a breeze. Our property was leased within one week of being advertised with Gary. He keeps us in the loop at every step of along the way and is very proactive in his approach. Gary is extremely knowledgeable in the local area which puts his clients at a distinct advantage.
Catherine, 27 May 2016
One of our rental properties in Newcastle was newly constructed early this year and was listed by another property manager. The advertising had proved to be ineffective and there was very small number of inquiries. I looked up the advert on line and found another townhouse in the same complex which was listed. The presentation of advertisement was much more superior. I phoned Gary who is the listing manager. After a short discussion, my husband and I decided to change our property manager to engage Gary to market our property. I'm impressed with the quality and the speed of Gary's service. The advertising was excellent and within days Gary found a tenant for us!! Gary is always contactable and handled everything in the most efficient manner, to our satisfaction. In fact, we were so happy with Gary's service that we moved our 2nd rental property in Newcastle to be under Gary's management. I would highly recommend Gary to any landlord in Newcastle.
Jacqui, 26 May 2016