I can't speak highly enough of rentals at One Agency. I have had a bad experience with another real estate agency in Noosa which gave me no end of grief. I was not respected as a client and all they wanted me to do was spend my money. I was ready to sell my investment just to avoid the stress this Agency caused because of lazy management.
I was recommended to contact Grant from One Agency - and what a delight. Grant has supported me with advice renting my property. He goes out of his way and visits the property whenever there is a problem. He doesn't sit at his desk and just call tradies - he actually goes and visits the property and if he can, will fix it himself! What Real Estate Agent does that these day? Then I get photos and a phone call if there is anything to attend to outside his realm.
Communication through either email, phone or their very sophisticated personal portal where your statements and records are kept is very handy.
To my fellow investor, your investment is in good hands with Grant and Natasha.
Robyn Frizzell, 05 May 2017
“Both Janet and I are delighted to have Natasha and Grant as our property managers.
Not only were they very focused on getting the right tenant for our property but they kept us informed during the whole process.
They are both hands-on, experts in what they do and it's reassuring to know that our property is being managed by them.”
Angelo & Janet Gomes, 22 Aug 2016
In June 2014 we decided to transfer the management of our Noosaville unit to Grant Baker at ONE Agency Noosa. We have been very happy with the service provided by Grant and his team. As we live some distance form Noosaville, Grant has ensured the unit is maintained to a high standard by tenants and ONE Agency will personally attend to not only the day to day running of the tenancy, but Grant has proved invaluable with his handyman skills. For example, the lock on the gate was broken and Grant grabbed his tools and fixed the problem for the tenants in a timely manner ( with no cost to us).
It is this attention to providing us with such a hands on management model that gives us the peace of mind that our investment property is being looked after by the right people.
We have no hesitation in recommending Grant and his ONE Agency team to anyone requiring a down to earth and trusted agency.
Tony & Julie O'Reilly, 14 Jun 2014
We bought our property from Grant at One Agency in Noosa and was initially blown away by the level on extremely high service he and his team provided. His attention to detail seems second to none and his generosity and genuine nature is a rare find in the industry. We have been so impressed with the professionalism both Grant and his company portrays, we have One Agency managing 6 of our rental properties in the Noosaville area. As property managers they go the extra mile for us as owners as well as the tenants. Nothing is too much trouble for Grant and his team.
NIgel & Nat Waters, 20 Mar 2014
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